PRIVACY POLICY

Last Updated: 25/01/2025

DreamingDragons - Community ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you consent to the practices described in this Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment details when you make a purchase or create an account.

• Technical Information: IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.

• Other Information: Feedback, survey responses, and other information you voluntarily provide.

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

• To provide and improve our services.

• To process transactions and send order confirmations.

• To communicate with you about updates, promotions, and customer support.

• To comply with legal obligations and protect our rights.

3. LEGAL BASIS FOR PROCESSING (GDPR)

Under the GDPR, we rely on the following legal bases to process your personal data:

• Consent: When you voluntarily provide information for specific purposes (e.g., newsletters).

• Contractual Necessity: To fulfill our obligations under a contract with you (e.g., processing orders).

• Legitimate Interests: To improve our services and ensure website security.

• Legal Obligations: To comply with applicable laws and regulations.

4. DATA SHARING AND DISCLOSURE

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist us in operating our website and providing services.

• Legal Authorities: When required by law or to protect our rights and safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. YOUR RIGHTS (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request deletion of your data under certain conditions.

• Restriction: Limit the processing of your data.

• Portability: Receive your data in a structured, commonly used format.

• Objection: Object to the processing of your data for specific purposes.

6. DATA RETENTION

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

7. SECURITY

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

8. INTERNATIONAL DATA TRANSFERS

If we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your data.

9. CHANGES TO THIS POLICY

We may update this Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]